'Earphone Burst In My Ear': Girl's Viral Post Triggers Concern, JBL Responds
A Rajasthan-based MBBS student has set off a firestorm on social media after claiming that a pair of JBL wireless earbuds malfunctioned and injured her ear while she was using them, triggering a viral debate about the safety of audio devices. Her viral post also prompted a response from JBL.
- Viral News
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Jaipur: A Rajasthan-based MBBS student has set off a firestorm on social media after claiming that a pair of JBL wireless earbuds malfunctioned and injured her ear while she was using them, triggering a viral debate about the safety of audio devices. Her viral post also prompted a response from the company.
The student posted her complaint on X, alleging that the right earbud of her JBL Tune Beam 2 suddenly gave out while she was listening to music, appearing to "burst" in her ear and causing immediate discomfort and injury. She noted that the earbuds had been gifted to her by her sister just a month before the incident. In her post, she also tagged consumer protection authorities and demanded prompt action.
To back up her claim, she uploaded a photograph of a medical prescription from an ENT consultation, which cited inflammation of the tympanic membrane (eardrum) in her right ear. The prescription also noted symptoms including vertigo and vomiting, indicating the injury was serious enough to require medical evaluation and treatment.
Reacting to her post a netizen commented, "Hope u are doing fine but seriously at what levels where you listening to music/ podcast? Dint u notice when it was getting warmed up moreover jbl earbuds have always been faulty especially the ones priced below 7k inr."
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To this, the student replied, "I was listening for only 15 mins at normal sound and suddenly drilling machine sensation started in the earphones."
Several social media users wished her a speedy recovery, with one saying, "That’s scary and unacceptable. Hope you recover soon."
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JBL Responds
Following the attention received by the post, JBL issued a public response acknowledging the complaint. The company said, "Hello, thank you for letting us know about the situation. We saw your posts and shared the information with our team in India for a direct follow up with you."