Freshmenu founder Rashmi Daga and BigBasket co-founder Hari Menon answered multiple questions of citizens, covering topics such as safety of delivery agents and disinfection of the delivered food during a live Question and Answer show on Republic TV. Here are the questions asked to both the executives.
1. Most of the time, the slots are not available, and simultaneously, most of the items are also not available on the website.
2. When you get the food delivered at home, how can we disinfect the packages and if we forget to do so, then for how long will the danger persist?
3. What treatment will be available to the delivery boys who are exposed severely, and thus what kind of safety precautions are available for them?
4. I have transferred money from the BigBasket wallet to the reserve wallet, but now I cannot retrieve it. So, how can the issue be resolved?