Lieutenant General BS Jaswal shared his view regarding the Central Reserve Police Force (CRPF) Madadgaar helping the Kashmiri locals by providing the people with food items, establishing contact with their family, delivering air tickets etc. since August 5, 2019. Lt Gen BS Jaswal spoke about the Army helping the Kashmiris during the floods in Srinagar, saying, "If you go back to the floods in Srinagar, our Forces went unarmed to certain areas where they faced a threat. Yet, the Forces went to help everyone."
During the floods in Srinagar in 2017, the Army forces did not hesitate to rescue civilians. Discussing the Army's commitment in helping the civilians, Lt Gen BS Jaswal said, "The bottom line is that the troops, the Army and the Central Armed Police Forces, are of the people, by the people and for the people. There were people that we reached out to for extending help. But in the end, the people started pelting the helicopter coming in for the rescue."
The Lieutenant-General lauded the CRPF Madadgaar for helping out the Kashmiris and said, "But today in a similar situation, it's our responsibility to take care of the population and we do it without any ulterior motive. The Kashmiris are a part of India and we would like to help them out."
The CRPF Madadgaar has been aiding the people of Kashmir since August 5 by providing them with necessary supplies like medicines and food. They have handled 34,274 calls from which the majority of calls were enquiries about the well-being of families and relatives living in Kashmir. The CRPF team has personally visited the houses of people to establish contact between the caller and the family. They have delivered air tickets to family members in Kashmir and informed students studying outside Kashmir about the change in date of interview/exam. The CRPF Madadgaar has also visited families to inform them of any other emergency and provided essential food items to the needy in different areas in Kashmir. Patients belonging to below poverty line and suffering from diseases like Chronic Kidney Disease, cancer, diabetes and undergone organ transplants were helped on a regular basis.