In a case of severe negligence that caused a safety breach on board Jet Airways flight 9W 697 (Mumbai – Jaipur) on Thursday morning, passengers had to undergo a harrowing experience as out of a total of 166, about 30 passengers suffered from ear and nosebleeds.
The reason for the safety breach was because the pilots forgot to select the 'bleed switch', as a result of which cabin pressurisation couldn't be maintained leading to Oxygen masks being deployed.
The flight, which had taken off from Mumbai Airport towards Jaipur had to turn back and return to Mumbai after 45 minutes so that the affected passengers could be attended to. At the time of publishing, affected passengers are being treated by doctors at Mumbai Airport and some have been sent to the hospital.
The DGCA has ordered an investigation into the incident and is mulling immediate action on the crew-members.
In a video put up by one of the passengers and accessed by Republic TV it is clearly seen that the Oxygen masks got deployed. Passengers panicked and also complained of nausea. About 8 passengers have been rushed to the hospital.
Jet Airways has issued a statement saying that the cockpit crew members including the pilots have been de-rostered and will be undergoing investigation for negligence. Also alternative arrangements have been made for the passengers to finally travel from Mumbai to Jaipur.
Here are two statements from Jet Airways
Jet Airways B737 aircraft operating flight 9W 697 of 20th Sep 2018 (Mumbai-Jaipur) had air turn-back to Mumbai. During climb, the crew forgot to select bleed switch due to which cabin pressurisation could not be maintained. As a result, Oxygen masks got deployed. As per initial information, few passengers have nose bleeding. Out of 166 passengers-on-board (POB), 30 are affected who have nose bleeding, few have Ear bleeding and some are complaining headache. All the affected passengers are being attended to by the doctors at the airport.
Jet Airways flight 9W 697 Mumbai to Jaipur of 20th September 2018, made an air turn back due to loss in cabin pressure. The B737 aircraft, with 166 guests and 5 crew landed normally in Mumbai. All guests were deplaned safely and taken to the terminal. First aid was administered to a few guests who complained of ear pain, bleeding nose etc. The flight’s cockpit crew has been taken off scheduled duties pending investigation. The airline is making alternative flight arrangements for guests on this flight. Jet Airways regrets the inconvenience caused to its guests.
The Ministry of Civil Aviation has also taken cognisance, issuing the following statement:
"MoCA has taken cognizance of the incident in flight 9W 697 earlier today and has requested DGCA to file its report immediately on the issue. The crew is being derostered. Of the 166 people on board, 30 were affected and have been given treatment."