Gajanan Kharat from Maharashtra's Aurangabad has filed a complaint against a leading online retailer on Wednesday for allegedly giving him a piece of brick instead of a mobile handset that he ordered online. A resident of HUDCO area, Gajanan informed the police that on October 9:
"He placed an order for a mobile phone on the shopping site and also paid Rs 9,134 for it", Harsul police station inspector Manish Kalyankar said.
"Kharat subsequently received a message from the e-commerce company that the product would be delivered in a week’s time. The man received a packet from the retailer last Sunday. However, when he opened it, he allegedly found a piece of brick inside it instead of the mobile handset", Senior Inspector Kalyankar said.
Immediately after opening the package, he called up the courier delivery man, who told him that their responsibility was only to deliver the parcel and not to inquire what's inside it.
Kharat then lodged a complaint on Tuesday against the e-commerce company at the Harsul police station. The police official said they have registered a case under IPC sections pertaining to cheating and are probing it.
This is not the first time such incident has occurred. In a similar incident, a 26-year-old software engineer was in for a shock when a major online company delivered a detergent bar instead of an iPhone-8 which he had ordered and paid for.
After he approached the Byculla police in central Mumbai, a case of cheating was registered against the e-retailer. Tabrej Mehaboob Nagrali, the complainant, said he had ordered an iPhone-8 on the shopping portal and made the full payment of Rs. 55,000. He alleged the package delivered at his house in Panvel in neighbouring Navi Mumbai had a detergent bar inside instead of the premium mobile phone.
"Nagrali approached us with a complaint yesterday, and an offence of cheating was registered against Flipkart," Avinash Shingte, senior police inspector at the Byculla police station.
(With inputs from PTI)