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Published 15:09 IST, October 5th 2024

BREAKING: IndiGo Tech Glitch Causes Massive Chaos at Bengaluru's Kempegowda Airport | VIDEO

A major server issue has disrupted operations for IndiGo Airlines at Kempegowda International Airport, leading to massive delays.

Reported by: Digital Desk
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IndiGo Cancels Nearly 200 Flights Due to IT Outage | Rebooking, Refunds on Hold
IndiGo suffers tech glitch | Image: AI generated

Bengaluru: A major server issue has severely disrupted operations for IndiGo Airlines at Kempegowda International Airport, causing widespread delays and inconvenience for hundreds of passengers. The technical glitch, which began around 11 AM on Saturday, has affected services at Terminal 1, particularly impacting the check-in and check-out processes.

Long queues of frustrated passengers were seen throughout the terminal as they faced difficulties in completing their travel formalities. Several flights have been rescheduled due to the issue, and delays in take-offs were also reported, leaving many travellers stranded and unable to proceed with their journeys on time. Republic World has accessed a video from Bengaluru airports where a long queue of passengers can be seen.      

“A major server issue has disrupted operations for IndiGo Airlines at Kempegowda International Airport, leading to massive delays. Hundreds of passengers at Terminal 1 are facing difficulties with check-in and check-out processes, causing long queues and significant frustration. Some flights have been rescheduled as a result, and delays in take-offs are being reported. The server problem, which began around 11 AM, has left many passengers stranded, unable to travel on time. IndiGo Airlines staff is working to resolve the issue”, sources told Republic World. 

IndiGo Suffers Tech Glitch

For the unversed, domestic carrier IndiGo said it is facing a temporary system slowdown across its network, affecting its website and bookings. The airline also said this may result in slower check-ins and that it is working to restore normalcy at the earliest.

"We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport," IndiGo said in a travel advisory posted on X.

“We are working diligently to restore stability and normalcy as quickly as possible”, it added. 

IndiGo operates over 2,000 flights, including international, per day. 

Updated 16:14 IST, October 5th 2024