'Help Kar do': Ahmedabad Woman Accuses Delivery Boy of Flashing at Her, Company Takes Action

New Delhi: Amid the outrage over the recent Kolkata rape-murder case, a woman has come forward with a troubling account of alleged sexual harassment by a Zomato delivery agent. Sharing her experience on X (formerly Twitter), she narrated the incident that occurred when she ordered coffee late Tuesday night during heavy rain in Ahmedabad. Although the delivery was delayed, she expressed understanding and patience with the situation.

"The delivery partner was apologising constantly about the delay while smiling, which made me uncomfortable, but I let it slide, thinking I was just being paranoid given the current situation in the country," she wrote.

She also reported that the delivery agent, Shwetang Joshi, repeatedly spoke about an injury he had sustained, gesturing towards his foot. When she used her flashlight to inspect his feet, she claimed that his genitals were visibly exposed.

"He was laughing and mockingly telling me "Mam, please help krdo (Please help me)," the woman alleged.

The woman promptly reported the incident to Zomato, but she found the company's response to be distressing and unsatisfactory.

"The lady on the call said they would hear the situation from both sides, meaning me and the delivery partner. Who in their right mind would bother connecting with Zomato customer care at 1 AM in the morning, not asking for a refund or anything? I just wanted actions to be taken right away. But being a woman, to be asked to 'wait till further notice' is disgusting and invalidating," she complained.

She added, "I haven't received a call back from Zomato regarding this, which makes me think how unsafe it is to even order food in case of emergencies. Shame on you and your 'ethics' of delivering safely."

Later, she provided an update, noting that the food delivery app had reached out and taken the necessary actions. Despite this, she still felt "unsafe."  

As per the woman, the delivery driver had been terminated and his license revoked. "I won't say I feel safe now, I still feel unsafe, but they did what they could," she said.