Facebook-owned social network Instagram suffered from a major global outage late Thursday as many users worldwide reported issues using the photo-sharing app and refreshing the feed. However, the service later came back to its normal working state. Here is what happened:
According to downdetector.com, a website that tracks outages, Instagram users across the US, South America and Europe reported issues with the app. Numerous Instagram users in New York, Chicago and San Francisco were all unable to use Instagram and refresh its feed.
Apparently, this outage did not affect Instagram's parent company Facebook or any other platforms owned by Facebook such as WhatsApp, FB Messenger, etc. However, this comes after a series of outages in the past few months amid Facebook's privacy woes.
Soon after Instagram users around the world started reporting the issue, Instagram acknowledged the problem with its app and said that they are working to fix the issue and restore its service.
In a statement prior to Instagram fixing the issue and restoring its service, the Instagram spokesperson had this to say: "We're aware that some people are having trouble accessing their Instagram accounts. We're working quickly to fix the issue."
As per the outage report data provided by the website Down Detector, more than 50,000 users reported issues with Instagram. Most of the Instagram users reporting issues were unable to refresh the Instagram feed, upload pictures and communicate over Instagram messages.
Last week, Instagram went down due to an outage that affected worldwide Instagram users and lasted for several hours. Prior to the previous outage, Instagram users were unable to access their feed, post photos and or view direct messages in the app for some time.
In March, Facebook was hit with one of the worst outages in the company's history. The outage had caused a global service shut down for Facebook and all other apps including WhatsApp, Instagram and Messenger all at the same time for more than 14 hours.