OnePlus has officially introduced OnePlus Care, a post-purchase program that will supposedly deliver a holistic after-sale experience to its consumers. This initiative is open to all OnePlus users from OnePlus One to the newest OnePlus 7T. These includes multiple benefits as well. This step seems like an extension of OnePlus’ customer interaction programs that include interaction on forums, getting community members to participate through the sharing of feedback, and more. Hence, OnePlus Care program could even bridge the only minimal gap between the community and OnePlus. In summary, OnePlus Care is an extension of the post-sales interaction with users.
OnePlus users can avail these benefits on the dedicated OnePlus Care app that is available on the Google Play app repository. For each OnePlus device owned, which means. each IMEI number will grant users access to benefits as applicable to the model. Phase I of the OnePlus Care Benefits program has already been rolled out with additional benefits expected in the coming months. Phase I of the program includes the following benefits:
Free 1-Year extended warranty for OnePlus 6T models and above
Flat 50% off on battery replacement with zero labour charge for OnePlus 3, OnePlus 3T, OnePlus 5, OnePlus 5T and OnePlus 6 devices.
An upgrade plan for all models on OnePlus phones that offers a competitive price and an additional offer when you trade in your old OnePlus device and upgrade to a new OnePlus smartphone.
Commenting on the program, Vikas Agarwal, General Manager, OnePlus India said, “At OnePlus, our users are our top priority and central to everything we do. The OnePlus Care program is a testament of our commitment to our users and community, and we aim to provide a seamless end-to-end user experience. We also thank our growing OnePlus community for their continued support over the years and invaluable feedback that has helped us in setting industry standards.”