Computer Problem At British Airways Causes More Than 100 Flights To Cancel, Passengers Slam The Airline On Social Media

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A major computer glitch at British Airways caused more than 100 flights to be cancelled which left passengers stranded at airports

Written By Tech Desk | Mumbai | Updated On:

A major computer glitch at British Airways caused more than 100 flights to be cancelled which left passengers stranded and clueless at Heathrow, Gatwick and London City Airports among others. However, British Airways says it has fixed the problem and the operations are returning to normal.

Here's what happened:

British Airways went through a major operational disruption on Wednesday caused by a computer failure due to which the Airline had to revert to using manual check-in systems at airports. This combined with Computer failure at the Airline's end resulted in long queues at the Airport.

British Airways apologised to passengers for disrupting their travel plans. The airline has also advised passengers to check its official website ba.com before showing at Airports.

Here's the full statement from British Airways:

"We are very sorry to our customers for the disruption to their travel plans. We are working as quickly as possible to resolve a system issue which has resulted in a number of cancellations and delays today. A number of flights continue to operate but we are advising customers to check ba.com for the latest flight information before coming to the airport and to leave additional time. We are offering customers booked on short-haul services departing from Heathrow, Gatwick and London today, the opportunity to rebook another day."

READ | British airline allegedly makes 16-year-old Mumbai girl wait in London streets at midnight, netizens enraged

Stranded passengers have taken to Twitter to vent their frustration regarding this service disruption:

 

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