In what could be the most severe outage in its history, Facebook-family apps including Instagram and WhatsApp continue to experience issues for hours in some parts of the world. Facebook has not revealed the cause of these issues or how long will it take for the company to resolve the problem.
Meanwhile, we are seeking more information on the number of Facebook, WhatsApp and Instagram users affected by a disruption of this magnitude. So far, outage.report has received thousands of reports highlighting issues related to text and media sharing.
According to downdetector.com, Instagram users started experiencing issues since Wednesday, 9:35 PM IST whereas WhatsApp started creating trouble for users since Wednesday, 10:38 PM IST. Although Facebook, WhatsApp and Instagram users reported a variety of issues, most of the reports were about being unable to send text or media file.
In its initial statement, Facebook acknowledged the problem and said they are working to resolve the issue as soon as possible. Here is what Facebook spokesperson told Republic World:
“We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.”
Hours after Facebook acknowledged the issue, some reports started to raise the possibility of a Distributed Denial of Service (DDoS) attack on Facebook servers. Facebook denied the involvement of DDoS attack in their second statement:
"We're focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack."
Update (12:30PM / March 14, 2019): Instagram service has been restored.