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Updated April 1st, 2020 at 17:34 IST

As Coronavirus Anxiety Grows, Public Advised How To De-Escalate Stressful Situations

De-escalation in everyday lives is crucial now as individuals face highly elevated emotions in a variety of situations, according to CPI.

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De-escalation in everyday lives is crucial now as individuals face highly elevated emotions in a variety of situations, according to CPI. These can include interactions in healthcare settings, grocery stores, takeout lines and even in isolation at home as kids and parents navigate challenges of work and school.

“The realities of stress, fear and anxiety are ever present during this pandemic and it can get worse with more social restrictions, economic impacts and uncertainty,” said Tony Jace, CEO of Crisis Prevention Institute. “Learning of heated public exchanges and increasing home isolation, we realized our tools for professionals can be just as critical and helpful to the public in resolving situations influenced by the coronavirus. We felt a strong responsibility to do something positive and believe our expertise can be very helpful during these challenging times.”

CPI is sharing tips to help individuals control their own behavior during heightened stress and anxiety. The five tips everyone can use include:

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CPI has found that stress, fear and anxiety can impact mental health both short- and long-term. When pressed, these scenarios can cause people’s reactions to escalate and lead to verbal and even physical conflict. This is why CPI instills in its methods the philosophy of care, welfare, safety and security for everyone.

“We know our techniques work in professional settings, but in times like this, they also can be extremely beneficial in our communities,” said Jace. “Our focus is always on the dignity and respect of all the individuals involved and right now those are all things from which our communities can benefit.”

According to CPI, anyone can obtain the skills to avoid escalating situations with others. The most important thing to remember is that behavior influences behavior and one’s actions and attitudes impact the actions and attitudes of those around them.

Crisis Prevention Institute, Inc. is an international training organization committed to the best practices and safe behavior management methods that focus on prevention. Founded in 1980, it has been their mission to reduce the likelihood and severity of workplace violence incidents. Over 17,000 facilities, 37,000 Certified Instructors and 15 million trained professionals worldwide trust CPI to help create more confident and productive employees.

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Published April 1st, 2020 at 17:34 IST

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