Dubai: All Taxis Fitted With Surveillance Cameras To Ensure Compliance

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In a bid to ensure professional conduct and compliance of the taxi drivers, Dubai’s RTA has fitted the entire Dubai Taxi fleet with surveillance cameras.

Written By Kunal Gaurav | Mumbai | Updated On:

In a bid to ensure professional conduct and compliance of the taxi drivers, Dubai’s Roads and Transport Authority (RTA) has fitted the entire Dubai Taxi fleet with surveillance cameras. RTA stated that the move also contributes to its strategic goal of ‘people happiness’ and the smart city initiative.

“Security cameras have been installed in 10,684 taxis comprising the entire taxi fleet in Dubai,” said Khaled Al Awadi, Director of Transportation Systems at RTA’s Public Transport Agency.  “The move aims to ensure the compliance of taxi drivers with the ethical and professional principles of their business. It also prompts them to stick to exemplary attitudes when dealing with taxi riders,” he added.

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Aimed at reducing complaints

The surveillance camera will get automatically activated once a customer steps into the vehicle and the feed would be examined to detect any kind of violations reported during the taxi rides. RTA, in a press release, said that it will, in turn, reduce complaints and remarks by service beneficiaries. “The system is in line with RTA’s goal of maximising people’s happiness and the Dubai Government’s Smart City initiative,” read the statement. 

“The installation of the system started in August 2017 and continued over phases until the entire fleet of Dubai Taxi had been covered. RTA is keen on introducing state-of-the-art facilities for the comfort, security and satisfaction of clients, which ranks high on RTA’s priorities,” said Al Awadi. 

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DTC obtained ISO 29993 Certificate

Last month, RTA’s Dubai Taxi Corporation (DTC) obtained ISO 29993 Certificate in training drivers Outside Formal Education from Bureau Veritas. Effectively, it has become one of the first government entities in Dubai to obtain such a high standard, said RTA. Dr Yousef Mohammed Al Ali, CEO of Dubai Taxi Corporation, received the certificate from Marwan Al Aridi, Certification Manager and Michael Moreno, Vice President of the ISO-awarding company, in the presence of several officials from both parties.

“Al Ali was excited with obtaining this certificate as it reflects the improvements in taxi training programmes and human resources development. DTC is always keen to introduce new and innovative training initiatives to upscale their abilities and better represent the Corporation. Special attention is made to traffic safety aspects to protect lives and properties and contribute to the high image of Dubai,” said RTA.

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