Vistara's Chief Commercial Officer slammed the Twitter user who recently complained about the company's employee who was sleeping in the lounge area. Sanjiv Kapoor gave a befitting reply supporting the Vistara air hostess and called the company's crew 'finest' and that they are 'human too'. He further suggested the Twitter user to take the post down. The passenger had posted a photo of an air hostess taking a nap in the lounge of Kempegowda Airport, Bengaluru which he deleted after Kapoor's reply.
We do not condone such photos being taken of our crew or customers without their permission, nor do we think it is correct to post such photos on social media. Our crew are the finest in the industry, and are human too. We suggest you do the right thing and take the photo down.— Sanjiv Kapoor (@TheSanjivKapoor) December 4, 2019
A Twitter user tweeted, “Your cabin crew providing negative image of Vistara at BLR Domestic lounge on December 3 at 4:25 pm. Please improve your image provided by the cabin crew”.
Soon after Kapoor's tweet, Netizens hailed him as a 'great boss'. Some of the internet users also took this opportunity to praise the Vistara services and acknowledged that they have 'most professional crew' on board. One Twitter user also criticised the passenger who posted the photo of Vistara crew without her consent and called it 'unnecessary'. Others were also seen calling the gesture, 'unethical' while praising Kapoor for standing up for his crew and believe that there was nothing wrong with an air hostess taking a nap.
Regularly fly Vistara and the inflight experience is among the best today ..— Ritu (@DrRituAnand) December 6, 2019
absolutely right. I feel there is nothing wrong in taking a nap without any impact to the assigned flight and passengers. One who took the pic should also explain if there was any impact on the flight or passengers to raise this issue. This is just to gain publicity.— DaringDeb (@TwitDaringDeb) December 5, 2019
This is in very bad taste and judgement . Actually , Twitter should take this down , as it's a clear violation of your crew member's fundamental rights. It's no secret that Cabin Crew have probably amongst the toughest jobs ! Leave em alone Mr.Analyst !— Gallery One (@galleryoneindia) December 4, 2019