Commuters Can Now Recharge Their Delhi Metro Card Via WhatsApp | Here's How

New Delhi: Commuting in the Delhi Metro has been further made easier after WhatsApp, an instant messaging App, announced the metro card recharge feature for Delhi Metro commuters across the Delhi NCR region. After the announcement, android and iOS users can find quick access to the chatbot by tapping on the payments section on their WhatsApp.

The commuters, using the same ticketing and chatbot services, can also access the metro card recharge service in both English and Hindi language by sending 'Hi' to +91 96508 55800 or by scanning the QR code.

The ticketing service of the Delhi Metro Rail Corporation (DMRC)’s through WhatsApp is accessible on all lines in the Delhi NCR region including the Rapid Metro in Gurugram. The chatbot service provides passengers with instant information and support, including details on train schedules, fares, and station information.

Over the last few months, several other states including Bengaluru, Hyderabad, Chennai, Nagpur, and Pune have also integrated WhatsApp into their transport services, enabling a convenient transit experience for millions of commuters in these cities.

Follow These Steps To Recharge Delhi Metro Card Via WhatsApp

Step 1: Save the Delhi Metro WhatsApp number +91-8624888568 as a contact on your phone.

Step 2: Open WhatsApp and initiate a conversation with the saved number.

Step 3: Send a "Hi" message to the chatbot to begin the process.

Step 4: The chatbot will guide you through each step of the recharge procedure.

Step 5: Write your metro card number and recharge amount, then select your preferred payment method, such as UPI, debit card, or credit card.

Step 6: Follow the on-screen instructions to complete the payment.