How To Book A Metro Ticket On WhatsApp: Step-by-Step Process To Guide You

Now, it's even easier to buy metro tickets in Delhi! The Delhi Metro Rail Corporation (DMRC) has expanded its WhatsApp ticketing system to include all metro lines in the Delhi National Capital Region (NCR), including the Gurugram Rapid Metro. 

Working together with Meta and their partner Pelocal Fintech Pvt. Ltd, DMRC launched this service to make traveling hassle-free. With the WhatsApp-based system, commuters can buy tickets quickly and easily from home or work. The chatbot is friendly and can chat with you in both English and Hindi. Plus, it covers all 12 metro lines and 288 metro stations in the Delhi NCR, including the Gurugram Rapid Metro. So, no matter where you're headed, getting your metro ticket is now a breeze! 

How to Book a Metro Ticket on WhatsApp: 

Step 1: Text the number 

Say 'Hi' message to a WhatsApp number message +91 9650855800 provided by DMRC or scan the QR code at the metro station.  

Step 2: Start a Chat 

Choose the language you like to communicate further.  

Step 3: Chose Metro Lines and Stations 

The chatbot will prompt you to select the desired metro lines and stations for your journey. Simply follow the instructions to specify your starting point and destination. 

Step 4: Choose Travel Date and Time  

Choose the date and time of your trip. This allows you to plan your journeys in advance. 

Step 5: Confirm and Pay 

Review the details of your journey and confirm your booking. The system will then prompt you to make a payment using digital payment options, ensuring a secure and cashless transaction process. 

Step 6: Receive QR Code 

Upon successful payment, you will receive a QR code on WhatsApp. This QR code serves as your digital ticket and can be scanned at the metro station gates for entry. 

Benefits of WhatsApp Metro Ticketing: 

1. User-Friendly: The process is designed to be intuitive, allowing even those unfamiliar with advanced technology to easily book their metro tickets. 

2.Time-Saving: By eliminating the need for physical tickets and long queues, this can save valuable time during rush hours. 

3. Paperless and Environment-Friendly: The move towards digital tickets contributes to environmental sustainability by reducing paper usage. 

4. 24/7 Accessibility: With WhatsApp being a widely used platform, you can access the ticketing service at any time, providing flexibility and convenience.