Amazon, Flipkart create more than 1.4 lakh jobs ahead of festive sales

Walmart-owned Flipkart and Amazon have together created more than 1.4 lakh job across India ahead of festive sales. Both Flipkart and Amazon have been prepping for their annual festive sales, scheduled between September 29 and October 6. Amazon has created over 90,000 temporary jobs ahead of the Great Indian Festival sale. Meanwhile, Flipkart has added 50,000 jobs ahead of its Big Billion Days sale. These jobs have been created across the supply chain, last-mile connectivity and customer support. Amazon has created jobs across its fulfilment centres, sortation centres, delivery stations, customer service sites, partner fulfilment network, etc.

Flipkart expects strong demand from small towns during festive sales

More than 1.4 lakh jobs

Meanwhile, Flipkart has increased its workforce across the supply chain, logistics arm and customer support. Flipkart plans to have increased the indirect jobs through the seller network by 30 per cent over last year taking it to 6.5 lakh in the run-up to its Big Billion Days sale, according to ti the company statement. Similar to offline retail, e-commerce companies like Amazon, Flipkart and Paytm see a significant rise in sales during Dusshera and Diwali. The September-November period typically generates a majority of annual sales of e-commerce companies in India.

"This year, we have created opportunities for close to double the number of seasonal associates compared to the last festive season. These seasonal associates will augment our capabilities to serve our customers better and ensure faster deliveries across the country," Amazon India Vice President (Customer Fulfilment) Akhil Saxena said.

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Amazon has 15 customer service sites across 11 cities that offer support to the customers with pre-and post-order customer services through e-mail, chat, social media and phone calls in Kannada, English, Hindi, Tamil and Telugu. Amazon has also ramped up the capacity of its warehouses to more than 26 million cubic feet of storage space for sellers inventory this year. Amazon has doubled the presence of its delivery service partner network with more than 1,400 delivery stations present across 750 cities.

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Amazon has created seasonal positions in cities like Mumbai, Delhi, Hyderabad, Chennai, Bengaluru, Ahmedabad and Pune, along with indirect opportunities through its fulfilment partner networks such as its trucking partners and packaging vendors. Flipkart is increasing its workforce in the supply chain including handling hand-held devices, PoS (point of sale) machines, scanners, various mobile applications and ERPs (enterprise resource planning), in addition to customer service, delivery and installation. Flipkart said it would significantly push the local employment and economy.

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"At Flipkart, however, our aim is to benefit the entire ecosystem with our initiatives and that is exactly what our Big Billion Days aims to do. With new employment opportunities across geographies and the prospect of scaling the sellers' businesses, we aim to stimulate local industries and foster the creation of a robust economy," Flipkart Group CEO Kalyan Krishnamurthy said.

(With PTI inputs)