Updated 14 June 2025 at 16:06 IST
Air India travelers could experience delays on long-haul overseas flights as the airline conducts compulsory safety tests on its Boeing 787 Dreamliner fleet, in line with a directive from the Directorate General of Civil Aviation (DGCA).
The airline confirmed that nine of its Boeing 787 planes have already passed the once-in-a-lifetime safety checks and is "on schedule to finish the process for the remaining 24 aircraft within the regulator's timeline."
"These tests are being conducted as the planes return to India prior to being cleared for their next flights," said an Air India spokesperson.
Flight Delays Expected on Routes With Airport Curfews
Although the airline is striving to keep disruption to a minimum, it has warned that "some of these checks may result in greater turnaround time and possible delay on some long-haul routes, particularly to curfew-sensitive airports."
Passengers traveling to airports that are sensitive to curfews in Europe, North America, and Australia are likely to face the highest chance of delays as a result of increased ground time for the aircraft.
Check Flight Status Before Heading to Airport
Air India has instructed all international passengers to look up their flight status on the airline website — airindia.com — prior to arrival at the airport.
"Passengers will be properly informed if there are any delays," said a spokesperson.
Aviation experts say such checks, though precautionary, are critical for maintaining passenger confidence and regulatory compliance. Air India’s swift response underscores its renewed focus on safety and service reliability under its ongoing transformation plan.
Full Refunds and Free Rescheduling for Affected Passengers
In a customer-centric gesture, Air India is providing complete refunds against cancellations or free rescheduling to customers impacted by these disruptions. The carrier has requested travelers to reach out to customer care or access its digital channels for support.
The move comes as part of Air India's ongoing focus on "safety first" while causing "minimum inconvenience to customers" in the regulatory compliance push.
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Published 14 June 2025 at 16:06 IST