A Zomato delivery man was sacked by the restaurant aggregator after he was caught eating on a customer's order. The two-and-half minute video first surfaced on Facebook, and showed the man wearing a red Zomato t-shirt pulling out a food package from his bag, taking a couple of bites and resealing it before leaving for his delivery location.
However, Internet users felt that the punishment was on the harsh side and even pointed out several possibilities that may have led him to eat from the package.
Taking cognizance of this, Zomato launched an investigation and affirmed the authenticity of the video. In a blog post published on Monday, the company revealed that the video was shot in Madurai and the delivery man was promptly sacked from his job.
Here is the full apology letter: