Elon Musk’s X Hit By Massive Outage: Thousands Report App Crashes And Empty Timelines

New Delhi: Elon Musk’s social media platform X (formerly Twitter) suffered a major disruption on Monday that left thousands of users across the globe unable to access feeds, post content or use core features. According to Downdetector.com, over 27,000 reports of problems had been logged by the users in the United States till 10.06 am local time, with the number climbing rapidly as the outage surfaced. The platform’s own AI assistant later acknowledged the glitch, but X and Elon Musk did not comment on the outage and the cause.

According to reports, Downdetector, which tracks outages by collating user-submitted reports and other monitoring signals, warned that the actual number of affected users could be higher than the figures shown. At its peak, 35,659 users reported issues at 7.38 pm, while over 14,000 complaints were still being recorded minutes later, suggesting the scale of users impacted by the problem. Reports quoted DownDetector as saying that over 25,000 users reported trouble accessing the service on Monday.

The experience was frustrating for the users, as the timelines appeared blank or showed dated posts, the app crashed repeatedly, login attempts failed, and server connection errors popped up across both mobile and web versions. Thousands of users were met with the same message, “Something went wrong. Try reloading”.

Multiple other users complained that they could not refresh feeds or load the website at all. Later, within minutes of the outage beginning, people turned to rival platforms to check whether X was down. The app, however, returned to normal for users across the world. 

App Bears Brunt As Feeds Fail

Downdetector’s breakdown showed the mobile app was the worst hit, accounting for nearly 45 percent of all reports. The feed and timeline-related problems made up around 30 percent of complaints, while issues accessing the website represented around 15 percent. After the initial wave, hundreds of users said that they were able to get back into X, though intermittent glitches continued to surface, leaving the recovery patchy rather than complete.

The outage was not confined to X, as Cloudflare, the web infrastructure and cybersecurity firm that supports X and many other services, reported “increased error rates and latency” across multiple services, though it did not confirm whether the problems were linked. Downdetector also recorded simultaneous spikes for Zoom with 3245 reports, Reddit at 2864, Microsoft Teams at 1312 and Robinhood at 1422. The pattern suggested a bigger disruption affecting several online platforms at once, rather than an isolated fault within X alone.

However, neither X nor Musk issued a statement on the cause of the outage, and it remains unclear how many users were impacted globally or when full stability will return. Downdetector reiterated that its data reflects user reports and external signals, meaning the true scale of the disruption may be understated.