Updated 16 July 2024 at 16:05 IST

'Beware of Fraud Messages Related to Gas Disconnections': IGL Warns Customers

Fraudsters are sending SMS to customers asking them to make an online payment else their IGL gas connection will be disconnected.

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Fraudsters are sending SMS to IGL customers to make online payment. | Image: PTI

New Delhi: Fraudsters have come up with a new scam where they have started targeting people with messages and calls and threatening them over the disconnection of PNG gas connections if a certain amount is not paid to them. Accordingly, Indraprastha Gas Limited (IGL) has issued an alert to its customers in this regard.      

Scamsters Introducing themselves as IGL officials

Customers are receiving messages :”Dear consumer, your gas connection bill has not been updated. Your gas connection will be cut off. For more information, call the given number: 9xxxxx." Many scamsters are referring to themselves as IGL officials. 

Don’t respond to such communications: IGL

"Attention IGL PNG Customers: Please be cautious of fraudulent calls and messages pretending to be from Indraprastha Gas Limited. These scams may ask you to download an app or on links for bill payments, often threatening disconnection. Do not respond to such communications," IGL said in a post.

How to avoid getting scammed

 

  • Only make payments on the official website. 
  • Ignore suspicious message
  • Don’t any attachments/links
  • Officials never ask for bank details from customers 

 

IGL has urged the customers to remain cautious and avoid panic. 

Published By : Manas Gupta

Published On: 16 July 2024 at 15:58 IST