Delhi Traffic Police Launches 'Digital Lok Adalat' App For Faster Challan Settlement

New Delhi: The Delhi Traffic Police, in a move to ease the burden of traffic challans on citizens, has launched the 'Digital Lok Adalat' application in collaboration with the Delhi State Legal Services Authority (DSLSA) and the National Informatics Centre (NIC). The new platform will make it faster and easier to settle traffic challans, helping thousands of vehicle owners.

The Digital Lok Adalat (DLA) system was e-inaugurated by Delhi High Court Judge, Justice V Kameshwar Rao and DSLSA Executive Chairman, in the presence of senior Delhi Police officers and other dignitaries. According to information, the technological intervention is expected to streamline the disposal process, ensure timely updation, and provide easier public access.

According to officials, the existing process of updating notices and challans settled in Lok Adalats was plagued by considerable delays. The Digital Lok Adalat system addresses this issue, enabling unified access to traffic challan data and providing real-time updation of disposed challans. The citizens will also receive SMS notifications regarding the disposal status of their challans and notices.

Deputy Commissioner of Police (DCP, Traffic) SK Singh asserted, saying, "The system will simplify court processes, as challan/notice details will automatically appear in the application, minimizing manual data entry errors and significantly reducing waiting time for citizens." 

The initiative is expected to reduce the backlog of pending traffic challans, provide quicker settlement to vehicle owners, minimize manual processing and clerical errors, and ensure transparency and efficiency in Lok Adalat proceedings.

As per the traffic police, the Digital Lok Adalat system has already been successfully implemented and is currently being utilised in the Special Lok Adalat proceedings. In the current Lok Adalat, a total of 1,92,444 challans/notices have been downloaded for settlement, with SMS notifications sent to the respective vehicle owners' mobile numbers.

How Digital Lok Adalat Works

The newly developed portal enables citizens to access their traffic challan data and provides real-time updation of disposed challans. The system is integrated with the Virtual Court system, ensuring that updates are automatically reflected across platforms, eliminating duplicate work and reducing delays.

The citizens can visit the Delhi Traffic Police website, traffic.delhipolice.gov.in, and on the 'Delhi State Legal Service Authority' option to access the Digital Lok Adalat portal. They can then fill in the required details, including their vehicle registration number, and download the token for settlement.

According to the traffic police, the Digital Lok Adalat system offers numerous benefits, including reduced backlog of pending traffic challans, quicker settlement, and minimized manual processing and clerical errors. The system also ensures transparency and efficiency in Lok Adalat proceedings. The initiative is expected to go a long way in improving road safety, enhancing service delivery, and providing convenient public services.

Digital Lok Adalat Brings Solution To Delhi's 2.5 Crore Pending Traffic Challans

According to information, the mobile app ‘Digital Lok Adalat’ brings a solution to the massive pendency of 2.5 crore traffic challans in Delhi. The Digital Lok Adalat application is designed to eliminate duplication of work, reduce manual effort, and enable seamless functioning of Lok Adalats. It provides a unified database for downloading, disposal, and updation of traffic challans settled in Lok Adalat.

The app was put to the test on a pilot basis across all Delhi District Courts Complexes and has shown promising results. On Saturday, a special Lok Adalat for traffic challans was organised in seven district court premises, where 1,16,536 traffic challans were settled, and a fine amount of Rs 1.73 Crores was collected. The people have praised the ease of disposal, and judicial officers have appreciated the transformative initiative. 

The success of the Digital Lok Adalat has brought relief to citizens and court staff alike. The app facilitates real-time updates on the Delhi Traffic Police Portal and sends SMS notifications to registered mobile numbers, eliminating the need for further follow-up. The initiative has also reduced the workload of court staff, who were previously burdened with manual updating for multiple days after the Special Lok Adalat. Overall, 1,17,231 cases were settled, and the settlement amount was Rs. 4.14 Crores, streamlining the disposal of traffic challans in Delhi.