Delhi Airport Roof Collapse: 22,615 Passengers Affected, 9,972 Refunded, Claims Aviation Ministry

New Delhi: The Civil Aviation Ministry on Monday claimed that as many as 22,615 passengers were affected due to the closure of Delhi Airport Terminal 1 (T1) in the aftermath of the roof collapse on Friday. 

The ministry added that 9,972 passengers who booked air travel tickets on IndiGo (9,431) and SpiceJet (541) flights have been refunded. As of now, the refund of 196 passengers remains pending.

The officials further informed that all flight operations at Delhi Airport are currently operating from Terminal 2 and 3, including those flights scheduled for departure from Terminal 1.

Civil Aviation Minister Inspects Delhi Airport

Civil aviation minister Rammohan Naidu inspected the Airport Operations Control Centre and met with the officials of his ministry, the Directorate General of Civil Aviation (DGCA), Bureau of Civil Aviation Security (BCAS), Delhi International Airport Ltd (DIAL), and airline operators to review operations and passenger handling following the transition of flights from T1 to T2 and T3.

“A comprehensive assessment was conducted, involving detailed discussions on ensuring smooth functioning and deploying additional manpower to manage increased passenger flow,” the aviation ministry said in the statement.

The statement added the DGCA held a briefing on the activation of war rooms, facilitating close coordination between DIAL and the airlines. “...Naidu advised all stakeholders to maintain rigorous standards to ensure seamless operations and prioritise passenger safety.”

Flight operations from T1 were indefinitely suspended on Friday after the roof collapse amid heavy rains and winds left one person dead and eight injured.

Delhi Airport authorities said the primary cause of the collapse was the heavy rainfall. It constituted a technical committee to investigate the incident and announced a compensation of ₹20 lakh to the family of the person killed and ₹3 lakh each to those injured.