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Amazon Alexa App Not Working: App Keeps Crashing On Android Devices

Several users on social media have been reporting issues with their Amazon Alexa app. Continue reading to learn what's the issue and how you can resolve it.

Amazon Alexa

Amazon Alexa is a popular voice assistant that has entirely changed the performance and functionality of smart home devices. The AI-based virtual assistant helps users listen to music on-demand, make to-do lists, set up reminders, get weather and traffic updates along with managing smart home devices.

Also Read | Amazon Alexa Sounds Just Like This Indian Woman; Here's Who's Actually Behind The Voice

Amazon Alexa app not working

While the app is capable of performing a number of tasks, it is often plagued with issues with users reporting that the app constantly crashes on launch or during authentication. The app can also be unresponsive at times when instructed to perform certain tasks.

Also Read | Amazon Alexa Privacy Concerns: Amazon To Let Users Delete Alexa Voice Recordings With Simple Commands

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Alexa app crashing on Android - How to fix

These issues can be quite frustrating for users, but rest assured as they can be easily fixed at home following these steps.

Step 1: Go to 'Settings' and click on 'Device Storage'. Ensure that you have a minimum of 3 GB space available on the device.

Step 2: Now, restart your device.

Step 3: Delete and reinstall the application.

Step 4: Check whether your OS is up to date. You can check it in the 'System Updates'. If the new update is available, install it.

This should resolve the issue.

Also Read | How To Delete Your Amazon Alexa Voice Recordings For Good Amid Privacy Concerns

Image credits: Amazon

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