Recently it was reported that a Windows 7 Bug is preventing users from shutting down and rebooting their PCs and laptops. According to reports, this bug has been reported on tech discussions and forums in the last 24 hours and has been causing confusion among Windows users. Here is everything we know about the Windows 7 bug and why is Windows 7 not shutting down/rebooting:
According to the reports, a message saying: ‘You don’t have permission to shut down this computer’ is flashing on the screens of a majority of the Windows 7 PC owners. It has also been reported that it is due to the bug in Windows 7 which is not rebooting or shutting down. Hundreds of Windows 7 users have already reported the Windows 7 bug on Reddit forums and other social media platforms like Twitter as well.
The Microsoft Answers Forum is also observing users asking for possible solutions to this Windows 7 bug, and ways to prevent the Windows 7 not rebooting issue. Although Microsoft has not officially confirmed this Windows 7 bug, many users are listing the possible reasons for facing this bug. They are mentioning how broken User Account Control group policies, Windows 7 Monthly Rollup updates, or telemetry updates might be acting up and leading to this Windows 7 bug.
Though Microsoft has not yet confirmed the bug nor given a solution to fix it, leading anti-virus brand Quick Heal has provided a working solution for Windows 7 not rebooting or shutting down. Here is how you can solve this Windows 7 issue according to them (only works on the Enterprise, Professional and Ultimate version of Windows 7):
For the people who cannot follow the above steps to make Windows 7 shut down/reboot successfully, these are a few temporary workarounds that can help you with it. These workarounds have been posted on Reddit by people who faced the Windows 7 bug and might come in handy if you are running a Windows 7 Home/Basic edition or are not able to shut down after the gpupdate fix. Here is how you can temporarily bypass the Windows 7 not shutting down issue: