Updated May 19th, 2020 at 18:08 IST

How to report fraud on Cash App? Learn how to cancel transactions here

How to report fraud on Cash App? Here is everything you need to know about how to cancel transactions & prevent fraudulent activities if your Cash App is hacked

Reported by: Yash Tripathi
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Online banking, UPI transactions and online bill payments have marked the new era of the world. The world is slowly turning towards eWallets, cryptocurrency and online money transfer mediums rather than spending hard money or cash. There are many online payments app emerging these days including Google Pay, Amazon Pay, Paytm, Cash App and more. Where the famous Google Pay was launched in August 2018, the online payment service application, Cash App hit the market 6 months before GPay in 2018. The Cash App currently has 7 million active users who use this application for transferring money and paying monthly bills. As the users of this mobile app keep growing daily, many new people keep downloading the application. However, sometimes a few users find it hard to understand several things, especially how to report fraud on Cash App. If you want to report someone fraud, here is a step by step guide for you.

Also Read | Google Pay limit: How much money can you transfer at a time?

How to report fraud on Cash App?

If you find out that you have been frauded by someone you can immediately cancel a payment from your Cash App. If an instance occurs that you noticed you have not authorized a payment and you cannot cancel it through the app, it is recommended to immediately contact the Cash App support to cancel the pending transaction. Once cancelled, it can take up to 10 business days for the Cash App to receive the refund. If you have any questions before the 10 days have passed please reach out directly to the tech support of the application.

Also Read | Paytm pokes fun at PhonePe for going down; netizens ask Google Pay to join the trash-talk

How to cancel transactions on Cash App?

  • Open the Cash App on your mobile phone.
  • Locate and click on the “Activity Tab”, this will allow you to view the entire Cash App transactions.
  • Once you are in the Activity Tab, find the payment that you wish to cancel.
  • Once you find out the transaction that you want to cancel, tap on it. A new Menu window with the payment details will pop up.
  • Tap on the “…" located in the top-right corner of the screen.
  • Select the “Cancel payment” and click on “OK” to cancel the transaction.
  • If an option to cancel is not available, you have to submit a request for refund of payment

Also Read | Top tips to add money to Google Pay wallet for quick online transactions

How to prevent fraudulent activities if your Cash App is hacked?

  • Tap the Cash Card tab on your Cash App home screen.
  • Tap the image of your Cash Card.
  • Tap Problem With Card.
  • Tap Card Stolen.
  • Confirm with your PIN or Touch ID

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Published May 19th, 2020 at 18:08 IST