Amazon's Alexa works by voice command and sometimes it picks up conversations and records them, however, one can now delete any unexpected recordings. Alexa is a smart assistant and it works on 'wake words' which means that sometimes it can pick up false ones when one is not even interacting with the device. The news of voice recordings came after a former Amazon employee told an international media outlet that he always turns his Alexa off to stop strangers from listening in on his conversations.
However, an Amazon spokesperson reportedly said that the voice recording help improves Alexa as they manually review and annotate a small fraction of one per cent of Alexa requests. He further specified that the access to data annotation tools is only granted to a limited number of employees who require them to improve the service and the annotation process also does not associate voice recordings with any customer identifiable information. Furthermore, he clarified that the customers can even opt-out of having their voice recordings included in the fraction of one per cent of voice recording that gets reviewed.
To find the voice recordings one can easily,
The user also has the option of not having their voice recorded ever and all one has to do it to go to 'Alexa Privacy' on the app and 'Manage How Your Data improves Alexa', which will then show you an explanation of the policy. The user can then uncheck the box called 'Help Improve Amazon Services and Develop New Features' so that none of the recordings can be sent off.