Dragon Ball Z: Kakarot's much-awaited first piece of DLC, which brings elements from the anime follow-up Dragon Ball Super, has recently gone live that allows players to transform into a Super Saiyan God and spar with Beerus. It also brings a new transformation, new training, along with other items that award EXP and sub-stories.
A number of users who have paid for the season pass have been complaining that they were facing issues with the service or the pass in general.
@BandaiNamcoUS Kakarot Dlc not working for me I paid 25 dollars for it And all I see is kakarot00 on the top right— Wesley (@Wesley14001297) April 28, 2020
@AskPlayStation why is my season pass not working for the dragon Ball kakarot the game keeps asking me to buy the season pass when I already bought it back in January I want refund— Lino F Resendes (@resendes_f) April 28, 2020
For users who have been experiencing issues with the Dragon Ball Z Kakarot DLC or the season pass, here's what you need to know.
A number of users have reported that even though they have paid for the season pass, they haven't been able to play it. The system would display a message saying that it has not been installed, even after performing a download. However, as noted earlier, the game has recently gone live, meaning that it did not exist even if you managed to get it earlier due to a favourable time zone, prior to the worldwide launch. And the patch you had downloaded was just a patch. So if you try accessing the service right now, it should work just fine.
Image credits: BANDAI NAMCO Entertainment